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Corporate training with younger teacher

Services: Workshops

Business Writing

Enhance your communication skills with our Business Writing program. Learn to craft simple and complex messages that inform and inspire action. Develop your writing skills to effectively engage your audience.

Answering Questions

Master the art of answering questions confidently and effectively. Our training will equip you with the skills to respond to inquiries with clarity and professionalism, enhancing your communication abilities.

Etiquette

Learn the nuances of business etiquette and create a lasting impression. Our program covers essential etiquette practices to conduct yourself with grace and professionalism in various business settings.

Storytelling

Hone your storytelling skills to captivate and engage your audience. Discover the power of storytelling in conveying messages effectively and leave a lasting impact through compelling narratives.

Services

Training Programs

Classes

Pricing

Explore our range of training programs designed to enhance your communication skills. From business writing to public speaking, we offer comprehensive courses to help you succeed.

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Etiquette

Enhance your professional writing skills with our Business Writing class. Learn to craft effective emails, reports, and more to communicate with clarity and impact.

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Public Speaking

Master the art of answering questions confidently and concisely in our specialized class. Develop strategies to handle various types of questions with ease and professionalism.

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Prices

Immerse yourself in the power of storytelling with our engaging class. Learn to captivate your audience, convey messages effectively, and leave a lasting impact. Check out our competitive prices for each class.

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Transform Your Career with
AI-Powered Communication Tools

Advance Your Professional Goals Through Intelligent Career Solutions

Ready to accelerate your career using cutting-edge AI technology? We empower professionals to leverage artificial intelligence for strategic career advancement through enhanced communication skills and smart professional development.

What We Offer

🤖 AI-Enhanced Self Assessment Discover your unique strengths, skills, and career potential using intelligent assessment tools that provide deep insights into your professional profile.

✍️ Smart Written Communications Create compelling resumes, cover letters, and thank-you notes tailored to specific job descriptions and interviewer profiles using AI-powered customization.

🎯 Intelligent Interview Preparation Master telephone, virtual, and in-person interviews with AI tools that anticipate questions and help craft persuasive answers for any interview scenario.

🤝 Strategic Networking Solutions Build meaningful professional relationships using AI assistance to identify key contacts, personalize outreach, and maintain valuable connections.

💼 AI-Powered Career Clarity Define your ideal career path through intelligent tools that assess your values, goals, and preferences to align your next role with your vision.

Why Choose CSA for Your Career?

  • Faster Results: Accelerate your job search and career planning

  • Personalized Approach: Tailored solutions based on your unique profile

  • Competitive Edge: Stand out with AI-optimized applications and strategies

  • Future-Ready Skills: Learn to leverage technology for ongoing career success

 

Ready to unlock your career potential with AI?

 

Contact us today to discover how intelligent tools can transform your professional journey.

Our Services

Explore our range of career communication services designed to enhance your professional skills and boost your confidence in the workplace.

Professional Development

Invest in your future with our affordable services tailored to help you succeed in your career. Take the first step towards your goals today.

Service Offerings

We offer a variety of services including resume and cover letter writing, networking guidance, job interviewing preparation, and oral communication skills training.

Pricing Options

Choose from our flexible pricing options to find the package that best suits your needs and budget. Invest in yourself and your future success.

Contact us now to book your consultation and start your journey towards improved communication skills.

Enhance Your Skills

Unlock your potential with our Communication Skills Academy. Our comprehensive training program equips you with the tools to communicate effectively in any situation. From mastering business writing to captivating storytelling, we offer a range of courses tailored to your needs.

Expert Instructors

Learn from industry professionals who are passionate about helping you succeed. Our experienced instructors provide personalized guidance to ensure you develop the communication skills necessary to thrive in your personal and professional life.

Diverse Curriculum

Our curriculum covers a wide array of topics including etiquette, answering questions, public speaking, and storytelling. Each class is designed to enhance specific aspects of communication, empowering you to express yourself confidently and persuasively.

Flexible Learning

We understand the importance of flexibility in learning. That's why we offer both in-person and online classes to accommodate your schedule. Join us at Communication Skills Academy and embark on a journey towards becoming a proficient communicator.

Our 
Story

Get to Know Us

About Communication Skills Academy: 

Communication Skills Academy™ is an internationally experienced company with a track record of helping executives and professionals communicate their best thinking and ensure that they get actionable results from their written, oral, and interpersonal communication.

 

Clients: Our clients, which include many world-class companies, have praised our cost-effective classes and individual coaching for delivering immediate and long-lasting improvements in participants’ job performance. 

Our experts help talented executives and professionals succeed by communicating more effectively. Our tools and principles reflect a 30-year partnership at P&G, where we have taught over 500 workshops.

 

Flexible teaching approaches:  We offer workshops via remote channels in addition to those offered at our clients’ facilities.

 

Train the trainer:  We help improve the training materials of client companies and “train the trainers” so internal resources can successfully teach the improved materials.

 

Outcomes:  With our classes or individual coaching, clients learn to

– Create arguments that are informative, persuasive, concise, and complete

– Sensitively adapt arguments to audiences and situations

– Use principles of graphic design to help readers locate and retrieve the most important information and arguments

 

Proven Results:  For leaders who recognize that effective communication is necessary for their teams to succeed, Communication Skills Academy offers a variety of classes that have proven track records of effectiveness with major companies.

Banking & Insurance

  • Allstate Insurance

  • Cincinnati Area Board of Realtors

  • Citicorp

  • Clarica USA

  • Credit Suisse First Boston

  • New York Life

  • Prudential

  • Union Central Insurance

Consumer Products

  • Altria

  • Clorox

  • Dracket

  • Haleon

  • International Flavors

  • Kellanova

  • Lenscrafters

  • Mars Petcare

  • Nestle

  • Procter & Gamble

  • Safeway

  • S.C. Johnson

  • Thompson & Murray

  • Unilever

  • Wild Flavors

Entertainment

  • Cincinnati Reds

  • Meta

  • Universal Studios

  • Viacom

Finance & Accounting

  • Coopers & Lybrand

  • Olive, LLP

  • Jefferson Wells International

  • KMPG

Information Systems

  • AT&T

  • Ericsson Telecommunications

  • ICOM

  • Microsoft

Manufacturing

  • AK Steel

  • General Electric

  • General Cable

  • Square D

Get in Touch

8749 Apala8749 Apalachee Drive, Cincinnati, Oh 45249-2501chee

8749 Apalachee Drive

Cincinnati, Oh 45249-2501

513.413.2824

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Our Team

Thomas Clark, Ph. D., President of Communication Skills Academy, has been a writing and oral communication consultant for a wide variety of businesses including Procter & Gamble, where he has led over 500 business communication workshops.  He has also taught workshops for other Fortune 500 companies, including General Electric, Microsoft, Nestle, AK Steel, General Cable, Mars Petcare and Kellogg. He has published three books on business communication, including Power Communication and Career Strategies. He has been honored with two Teacher of the Year awards at Xavier University, and The US Small Business Administration has recognized him with three national awards for teaching excellence in the field of entrepreneurship. He earned his doctorate at Indiana University and is certified as an instructor in both Crucial Conversations and Crucial Accountability.


Richard Zaunbrecher, BSChE, MBA, Vice President and Director of our Minneapolis office has a diverse background that allows him to understand and give constructive feedback on a broad range of business communication issues. He first learned sound business communication principles at Procter & Gamble, the business communication capital of the world. He has worked with us for over 30 years and has taught both oral and written communication skills to a variety of businesses including Microsoft, Meta, Safeway, P&G dos Brazil, Gillette, AliCorp, Credit Suisse First Boston, Coca-Cola, Citibank, Viacom, Clorox, KPMG, General Electric, Union Central Insurance, Clarica,  Allstate, and Prudential Insurance.


Marilyn K. Clark, MA, Vice President develops and teaches classes for business clients such as Procter & Gamble, AK Steel,  and General Cable, and non-profit organizations such as The Girl Scouts. Her work has been published in several newspapers, magazines, and journals.  As a freelance editor, she has edited numerous books, articles, and scripts. In addition, she has been an adjunct faculty member of the English Department and the Department of Management and Entrepreneurship at Xavier University.  Her play, Mrs. Cratchit's Christmas, premiered at the Sharonville Children's Theater.  


Julie Stewart, Ph. D. is an Associate Professor at UT-Dallas, where she teaches Business Communication classes She has taught business writing, speaking, and interpersonal communication classes for clients such as Procter & Gamble and TriHealth. She is an expert in nonprofit management, with successful work experience as an executive with several nonprofits.


Brian Clark, MBA, SSBB, Director of Operations   Brian earned an MBA from Xavier University  and a Six Sigma Black Belt.    He has conducted communication skills training for Procter & Gamble, AK Steel, Hixson Architecture, Mars Pet Food, and General Electric employees. He has also provided Operations, LEAN Six Sigma, Data Analysis and Process Improvement consulting with TriHealth and Mercy Health.


Jeffrey Stewart, MBA, MS-IS, Technology and Digital Management. Jeffrey has experience in both the for-profit and non-profit sectors at providing custom technology and web solutions.  His complete solutions focus on strategies that match an organization's goals and integrate with existing capabilities to create a custom, affordable and effective answer to your organization's challenges on the web, with modern social networks or with planning, selecting and implementing new technologies.



Mark Schuler, Cincinnati Reds

 

I had the pleasure of hiring Tom and working with him to create a customized training to achieve our goal of simplifying communication both internally and externally.

Over two days Tom trained 40+ people in our department sharing simple yet effective strategies to improve writing. The best part about working with Tom is the instant results! Immediately after my staff took his course my inbox started to fill up and I could already see a drastic improvement in their communication. I would recommend Tom to any company that is looking to improve communication quickly and effectively.

Chuck Saletta, P&G

This strongly recommends Dr. Tom Clark's business writing program. Upon rewriting our contractors' communication templates based on his training:
* Response time from stakeholders on feedback requests reduced by more than 80%.
* Feedback quality improved so that the first response was routinely actionable.
* Typical request approval cycles shrunk to 3 days, vs. 10+ previously.

The improvements were so immediate and dramatic that within a week of imple-menting them on a pilot project, our team began redesigning communication templates on other projects within our overall service."

Rick Center, GE

I use the concepts I learned from Tom's CommuniSkills curriculum on an daily basis. It is the single most important training of my professional career. It was so valuable to me at P&G that I introduced Tom to GE, and CommuniSkills is now part of GE's leadership program curriculum. Tom's communication training is a "must have" for professionals who rely on written and oral communication to influence others.

Free resources

 

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